# Privacy Policy — Pathways

> Pathways AI Pty Ltd handles personal information under the Privacy Act 1988 (Cth) and the Australian Privacy Principles. All data is hosted in AWS Sydney and patient information is not transferred outside Australia. Pathways does not sell personal information and does not use patient information to train models.

*Source: https://getpathways.ai/privacy*

## 1. Who we are

Pathways is operated by Pathways AI Pty Ltd ("we", "us"). We provide clinical
decision support software to Australian healthcare providers. This policy
explains how we handle personal information in accordance with the Privacy Act
1988 (Cth) and the Australian Privacy Principles (APPs).

## 2. What we collect

- **Patient information** — provided by treating clinicians and by patients
  through the Socrates Pre-Op assessment: health history, medications, and
  related clinical information. This is collected on behalf of, and under the
  direction of, the treating healthcare provider.
- **Account information** — names, work emails and roles of clinical and
  administrative users.
- **Usage information** — audit logs of actions taken in the platform, retained
  as part of the clinical record.

## 3. How we use it

Patient information is used solely to deliver the clinical decision support
services requested by the treating provider: conducting assessments, generating
risk profiles, and maintaining audit records. We do not sell personal
information. We do not use patient information to train models. No personally
identifying information is sent to model providers.

## 4. Where it lives

All data is hosted in AWS Sydney (ap-southeast-2). Patient information is not
transferred outside Australia. Data is encrypted in transit and at rest.

## 5. Retention and access

Clinical records are retained per the treating provider's obligations and
applicable health records legislation. Patients may request access to or
correction of their information through their treating provider, or by
contacting us at privacy@getpathways.ai.

## 6. Contact

Questions or complaints: privacy@getpathways.ai. You may also contact the Office
of the Australian Information Commissioner (oaic.gov.au).