Built for Australian Healthcare · Data stays in Australia

Every patient assessed before they reach the theatre door.

A voice agent takes the history, a guideline-backed risk engine profiles every case, and your team sees who needs review — days before surgery, not the morning of.

Clinical decision support. The anaesthetist always decides.

app.getpathways.ai/patients/m-hartley/risk
LIVE
Risk profile · Margaret Hartley · 74 · Total hip replacement Anaesthetist review
SGLT2 inhibitor — perioperative management required
Empagliflozin 10mg daily, confirmed from medication photo. No withholding plan documented for surgery date.
ANZCA / ADS guideline · rule v2.4.1 · evidence: interview + med photo
Poor glycaemic control
Patient-reported HbA1c "around 9" · last confirmed result 8 months ago. Optimisation window available: 19 days to surgery.
Rule v2.4.1 · confidence 0.86 · gap: recent HbA1c
Probable undiagnosed OSA
STOP-Bang 5/8 from interview: snoring, observed apnoeas, BMI 36, hypertension.
Rule v2.4.1 · recommend: screening prior to clinic
Missing information 2 items
Recent HbA1c · echocardiogram referenced in interview, not yet received

The problem

The riskiest patient on tomorrow’s list is the one nobody has met yet.

07:12 · Theatre 4

The day-of cancellation

The patient arrives fasted and gowned. The chart is read for the first time: uncontrolled diabetes, an SGLT2 inhibitor never withheld. Case cancelled.

Preventable, a week earlier.

Clinic · Week 3

The overloaded clinic

Booked out for three weeks — mostly healthy ASA 1 patients, while the frail 82-year-old gets a phone call.

Triage by availability, not risk.

Pre-op call

The invisible medication list

“A blood pressure tablet and something for sugar.” Nobody knows about the apixaban.

Recall fails when it matters.

Pathways moves assessment to the start of the pathway — where there is still time to act.

What changes

Outcomes first.

Throughput

More patients through theatre. Fewer empty slots.

Most day-of-surgery cancellations are preventable with earlier information. Pathways screens every patient at booking — while there is still time to optimise, reschedule, or backfill.

  • Automated risk screening from the moment of booking
  • Guideline-backed flags for the classic late-cancellation causes
  • A triage recommendation on every profile
See how it works
app.getpathways.ai/patients/m-hartley/risk
LIVE
Risk profile · Margaret Hartley · 74 · Total hip replacement Anaesthetist review
SGLT2 inhibitor — perioperative management required
Empagliflozin 10mg daily, confirmed from medication photo. No withholding plan documented for surgery date.
ANZCA / ADS guideline · rule v2.4.1 · evidence: interview + med photo
Poor glycaemic control
Patient-reported HbA1c "around 9" · last confirmed result 8 months ago. Optimisation window available: 19 days to surgery.
Rule v2.4.1 · confidence 0.86 · gap: recent HbA1c
Probable undiagnosed OSA
STOP-Bang 5/8 from interview: snoring, observed apnoeas, BMI 36, hypertension.
Rule v2.4.1 · recommend: screening prior to clinic
Missing information 2 items
Recent HbA1c · echocardiogram referenced in interview, not yet received

Histories

The patient tells their story once — to a voice agent that knows what to ask.

Socrates Pre-Op takes a structured anaesthetic history by voice — from home, on their phone, in their own time.

  • Structured 12-domain interview, conducted conversationally
  • Medication boxes photographed, extracted and verified
  • Every answer becomes a structured clinical finding
See how it works

Visibility

The pre-admission process, visible at a glance.

The tracker shows every booked patient — sent, in progress, completed, flagged — and routes each profile to the right level of review.

  • Live status for every patient
  • Automatic routing: review · clinic · telephone · proceed
  • Automated reminders — no receptionist follow-up
See how it works
app.getpathways.ai/pre-admission
LIVE
Pre-admission tracker · List: Dr Chen · next 14 days 6 of 8 assessed
R. Okafor Lap cholecystectomy · 14 Jul Review
M. Hartley Total hip replacement · 28 Jul Review
J. Nguyen Knee arthroscopy · 15 Jul Clinic
P. Castellanos Cataract · 16 Jul Proceed
D. Whitfield Inguinal hernia · 21 Jul In progress
S. Abadi Thyroidectomy · 22 Jul SMS sent

Governance

Every flag, every recommendation, every review — on the record.

The full reasoning trail is logged: the data used, the rule that fired, who reviewed it. “Why was this patient cleared?” is one click away.

  • Complete per-patient audit log
  • Deterministic, versioned rules — same inputs, same flags
  • Confidence scores and explicit gaps on every profile
See how it works
app.getpathways.ai/patients/m-hartley/audit
LIVE
Audit trail · M. Hartley · complete record Exportable
09:41:22 Risk analysis run · rules v2.4.1 · 3 flags raised system
09:41:24 Triage recommendation: anaesthetist review system
11:03:10 Profile reviewed · plan documented Dr A. Chen
11:04:51 SGLT2 withholding instructions sent to patient Dr A. Chen

How it works

Booking to theatre door, in four steps.

  1. 01

    Book

    Pathways sends a secure assessment link by SMS.

  2. 02

    Assess

    Socrates takes the history by voice; medications are photographed.

  3. 03

    Profile

    The risk engine screens against perioperative guidelines.

  4. 04

    Route

    Review, clinic, phone call, or proceed.

Deterministic rules · Verified extraction · Clinician-reviewed — not a chatbot.

The platform

Clinicians should be able to reason over a patient’s entire history — wherever they are.

Perioperative is where we start — the setting where late information costs the most. The same engine is built to travel to every point of care.

Pre-operative · liveGeneral practiceSpecialistEmergency

Trust and compliance

Data sovereignty

Hosted in AWS Sydney. Patient data never leaves Australia.

Encryption

Encrypted in transit and at rest. Signed, time-limited patient links.

Privacy framework

Australian Privacy Principles. No PII sent to model providers.

Auditability

Every analysis, flag and review on the record — exportable for governance.

Pathways is a clinical decision support tool. It assists — it never replaces — the judgement of qualified clinicians.

FAQ

Questions we get asked most

How does Pathways reduce day-of-surgery cancellations?

Pathways screens every patient at the moment of booking rather than at the pre-admission clinic, so the findings that cause cancellations — unwithheld SGLT2 inhibitors, poor glycaemic control, undiagnosed sleep apnoea, missing discharge support — surface weeks ahead, while the list can still be optimised, rescheduled or backfilled.

The lever is timing rather than thoroughness. In almost every cancelled case the determining fact existed weeks earlier; it simply had not reached the anaesthetist while there was still time to act on it.

That also means the screening has to cover every booked patient, not the ones who look complex on paper. The patients who cancel lists are by definition the ones whose risk was not visible in advance.

What is Socrates Pre-Op?

Socrates Pre-Op is the Pathways voice agent that takes a structured anaesthetic history from a patient by phone. It is delivered as a secure, time-limited SMS link — no app, no login, no paper questionnaire — and covers 12 clinical domains conversationally, producing structured, severity-tagged findings that feed the risk engine directly.

It is a purpose-built anaesthetic variant rather than a generic intake bot. The distinction matters in practice: a general-purpose intake tool collects answers to the questions it was given, whereas an anaesthetic interview needs to follow up on a positive family history of anaesthetic problems, probe functional capacity when a patient says they are “fine”, and recognise when a described medication is worth photographing.

Completion is tracked, and a finished interview automatically triggers a fresh risk analysis.

How this compares with the two methods it usually replaces — paper questionnaires and telephone pre-assessment — including where each of those still wins.

Which clinical domains does the Pathways interview cover?

The Socrates Pre-Op interview covers 12 domains — surgical context, presenting symptoms, prior anaesthetics, systems review, functional capacity and frailty, airway assessment, medications and allergies, social and risk factors, implanted devices, pre-op investigations, a red-flag screen, and safety and shared decisions.

Every domain produces structured, severity-tagged findings rather than free text, which is what allows the risk engine to screen on them directly instead of re-parsing a narrative.

How does Pathways generate its risk flags?

Pathways screens each case with deterministic, versioned rules referenced to perioperative guidelines. Every flag carries a severity tier, the clinical rationale, the triggering evidence, the guideline reference and a recommended action, plus the rule version that produced it. The same inputs always produce the same flags, months later.

Screening covers the domains that drive perioperative outcomes: unstable cardiac symptoms, marked hypertension, diabetes control and SGLT2 management, obstructive sleep apnoea, frailty, malnutrition, functional capacity, smoking and discharge support.

Pathways also states what it does not know. Missing investigations and unconfirmed timings are listed explicitly on every profile, and extraction confidence is shown rather than hidden — a profile that is 86% confident about a patient-reported HbA1c says so.

What happens to patients who are not high risk?

They proceed. Every completed profile carries a triage recommendation — anaesthetist review, pre-admission clinic, telephone review, or no further assessment — so clinic slots go to moderate-risk patients and anaesthetist time goes to red flags. Low-risk patients are not routed into a clinic appointment they do not need.

This is the throughput argument, and it runs in both directions. A pre-admission clinic booked out three weeks ahead with mostly healthy ASA 1 patients is not short of capacity so much as misallocating it. Screening every patient at booking makes the queue orderable by risk rather than by whoever called first.

How long does the assessment take a patient?

Most of a Socrates Pre-Op interview is conversational rather than form-filling, and patients complete it from home in their own time rather than in a clinic slot. It can be paused and resumed, and photographing medications happens during the conversation rather than as separate homework. Duration varies with how complex the patient's history is.

The comparison that matters is not against a stopwatch but against what it replaces: a paper questionnaire that arrives in the post and comes back incomplete, or a phone call at a time that suits the service rather than the patient.

Complexity drives length, which is the correct behaviour — a patient with a long medication list and several prior anaesthetics has more to cover than a healthy patient presenting for a day case, and a structured interview should spend the time where the information is.

What happens when Pathways is uncertain about something?

It says so, on the profile. Extraction confidence is shown rather than hidden, anything uncertain is flagged for human review, and missing investigations and unconfirmed timings are listed explicitly. A profile that has not been told about an outstanding echocardiogram is not presented as a clean profile — the gap is part of the output.

This is deliberate, and it is the property that separates a screening tool from a reassurance tool. A system that presents uncertain extractions with the same visual weight as verified ones is making a clinical judgement it has no standing to make.

So a patient-reported HbA1c appears with its confidence attached and “gap: recent HbA1c” recorded alongside it, rather than being silently promoted to a result. The clinician can then decide whether the gap matters for this patient and this procedure — which is the decision that was always theirs.

See your list the way Pathways sees it.

Book a 30-minute demo with a real pre-admission workflow.

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